How we do it
Enhance Business & Data Processes
Small businesses often struggle with outdated or inefficient IT systems leading to data loss, downtime, reduced productivity and security risks.
Optimising your IT infrastructure ensures that your processes are streamlined and resilient, which is critical for maintaining competitive advantage and operational continuity.
Our comprehensive analysis of your existing or proposed IT systems includes:
- Network (internet & internal)
- Devices (PCs, laptops, servers, printers, etc.)
- Storage, backup, recovery (cloud or local)
- Productivity apps
- Cybersecurity/data breach compliance & monitoring
Access to Technology Specialists
Many small businesses cannot afford full-time IT staff, leaving them vulnerable to technology issues that cause significant disruptions.
Our monthly management services provide your business with access to experienced technology specialists who can support and manage your IT infrastructure remotely so you can focus on core business activities.
This includes:
- Remote level 1 PC support
- Onsite support if remote troubleshooting exceeds 2 hours
- Customised IT services to meet your specific needs from 8.00 am – 8.00 pm Australian EST, Monday to Friday, excluding Queensland public holidays
- Proactive remote IT support
- Regular technology health reporting
- Advanced security and monitoring
Technology and financial risk mitigation
By proactively managing and monitoring your IT systems, we secure and protect your IT environment from disruptions and attacks. This protection enables ABL Finance to mitigate risks associated with your business, thereby giving us the flexibility to increase your loan amounts and provide more flexible terms.
IT and email support
Communication breakdowns can severely impact business operations, leading to missed opportunities, frustrated clients and risk to your reputation. Managed IT and email support ensures that your communication tools are always open, reliable and secure, allowing your business to stay on track.
Our IT and email support services cover essential aspects of your communications and IT infrastructure, including:
- General Email Troubleshooting: We resolve email issues so that your communication channels remain open and effective.
- Email Signature Management: We manage your email signatures, ensuring consistency and professionalism across your organisation.
- Microsoft Office 365 Data Backup & Recovery: We provide backup and recovery services for your Microsoft Office 365 data, protecting your critical business information.
- Advanced Cyber Security: We implement the necessary security controls to secure online activities, safeguarding against unauthorised access and cyber threats.
Technology advice and automation
Small businesses often face the challenge of keeping up with rapidly changing technology while managing day-to-day operations. By providing expert advice and implementing automation, we help you stay ahead of the curve, enabling you to focus on growth and innovation rather than routine IT maintenance and upgrades.
